Privacy Policy

Who we are

At Bangkokfestivals.com (“we”, “us”, or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website or engage with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that identifies you as an individual, which you provide voluntarily, such as:

Full name
Email address
Phone number
Billing and payment details (if applicable)
Event preferences

1.2 Non-Personal Information

Data that does not directly identify you, such as:

Browser type
Device type
IP address
Pages visited and time spent on the website
Cookies and similar tracking technologies

2. How We Collect Your Information

We collect information in the following ways:

Directly from you when you register for an account, subscribe to our newsletter, purchase tickets (through third-party partners), or contact us.
Automatically through cookies, analytics tools, and server logs when you browse our website.
From third parties such as ticketing partners, marketing affiliates, or event organizers.

3. How We Use Your Information

We may use your information to:

Detect and prevent fraudulent or unauthorized activities
Provide and personalize our services
Process your ticket orders via third-party ticketing platforms
Send event updates, promotions, and newsletters
Improve our website and user experience
Respond to your inquiries and provide support

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Measure site performance
Analyze website traffic and visitor behavior
Deliver targeted advertisements

You can control cookies through your browser settings, but disabling them may limit some features of our website.

5. Sharing Your Information

We may share your information with:

Event organizers and ticketing partners (e.g., ThaiTicketMajor.com) to fulfill your ticket purchases.
Service providers who assist with payment processing, email delivery, analytics, and hosting.
Legal authorities if required by law, regulation, or court order.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent for marketing communications
Object to certain data processing activities

To exercise these rights, contact us at the email below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: info@bangkokfestivals.com